Shipment Processing Time
All orders are typically fulfilled within 24-48 hours. Fulfilment and shipping occur on weekdays only. If we are experiencing a higher volume than normal, fulfilment could take longer.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Please note that estimated times for delivery are estimates only and may vary based on your location. Goldilocks is not responsible for third party shipping delays.
Shipment confirmation and order tracking
You will receive a shipping confirmation email once your order has been fulfilled. If you selected a form of shipping with tracking at checkout, the tracking information will be included in this email. Please allow 24 hours for tracking information to be populated by the carrier.
Customs, Duties, and Taxes
Goldilocks Sustainable Goods Inc. is not responsible for any customs and/or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damages
Goldilocks Sustainable Goods Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
If you have any questions regarding shipping please email: shipping@goldilocksgoods.com